Services
Practice Management Services
Explore our services below. Then let us know how we can help get you to your goals!
Customer Experience Design
Give your patients the VIP treatment from the moment they first see your brand. We carefully craft the customer journey to reflect your unique brand and accomplish your company’s mission.
Journey Mapping – Where do you want customers to go when they land on your site?
Customer Onboarding – Do you help alleviate “buyer’s remorse” by reassuring their choice with a smooth and upbeat customer onboarding process?
Retention Health Outcomes–
Does your continued service create brand loyalty? Are you getting the results your patients are seeking?
Customer Touchpoint Design – Does every interaction with your brand communicate the same messaging?
Technology Blueprint
As super users of over 50 pieces of software – from EMR’s to CRM’s – we do the research and training so you don’t have to.
Utilizing a system called GAP analysis, we assess the differences in performance between a business’s information systems and software applications to determine whether business requirements are being met.
Data Collection – We have an onsite data analyzer to ensure viability of a project.
CRM Setup & Implementation – Which CRM should you use? We help you choose the one that will meet your needs best and then partner with you to setup and implement that automation and usage.
Technology Integration – Are your tools talking to each other or do you have to translate for them? We help you seamlessly integrate all your technology across platforms.
Sales & Marketing
Stop the noise, get a strategy, and start using methods that actually work.
From SEO to Email Nurture Campaigns, from sales call training to in-office messaging, we can help you navigate the world of customer acquisition.
Customer Experience Design – Do your patients love their experience with you? We make sure they do.
Sales Setup & Implementation – How should you sell products? What should you charge? Let’s get it planned and get it going!
Sales Support– Do your team members know how to sell your services and products effectively? What else can they do to meet customer’s needs? We train and support your sales team.
Marketing Services – Are you tired of trying marketing tactics that don’t work? You need a comprehensive strategy and a team that knows how to bring in more leads.
Program Design
Not sure how to package your services in a way that makes sense? Get your program designed for you!
We help practices move from a fee-for-service model to a membership-based service. This brings streamlined efficiency and monthly cashflow that supports your business growth goals.
Launching A Practice – Just now starting out on your own? We can help you start on the right path with the right tools.
Moving to Membership – Ready for more stability in your business? We help you design the included services, pricing and service model for optimal efficiency of your time and practice.
Additional Services – Are you trying to add a new service? We can help you seamlessly integrate your new focus into your existing programs.
Practice Management
Organize your business, define your goals, train your team.
Through our practice audits and our full business strategies, we’re able to help you clarify your goals and lay out the path that will get you there.
Full Practice Audits – We have an onsite data analyzer to ensure viability of a project.
Business Planning & Strategy – Which CRM should you use? We help you choose the one that will meet your needs best and then partner with you to setup and implement that automation and usage.
Business Coaching & Training – Are your tools talking to each other or do you have to translate for them? We help you seamlessly integrate all your technology across platforms.
Product Implementation Support
Have a product you don’t know how to promote? Want help teaching practices how to implement? Learn more!
We bridge the gap between suppliers, practitioners, and patients.
Identify Your Audience – Do you know who the decision makers are? Do you know what type of practices would best benefit from your product?
Product Awareness – Do the right people know about your product? How do you get in front of them?
Sales Support – Does the practice know how to promote and use your product efficiently?
Valuable Feedback – Do you need a way to find out how your product is working, how you can improve and help more?
How can you utilize our services?
Choose Your Path
Whether you’re looking for a full-scale business consultant for your practice or a one-time consulting session, we have a plan for you.
90-Min Session Intensive
Support the planning, development, and implementation of your practice vision. 90-minutes of intensive focus on your vision, goals and opportunities.
- Create Practice Vision
- Review Technology Blueprint
- Create action steps
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Monthly Business Coaching
Weekly strategy sessions to optimize your practice experience, workflow, programs and revenue. Create strategic actions steps each week with clear instructions for follow-through.
- Identify areas for development
- Address roadblocks
- Create action steps
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Technology Systems Setup
Full Assessment – What do you have vs. What do you need. Identify technology resources to support the patient/member experience. We help you choose, setup, implement, and train staff.
- EMR and Practice Management
- Customer Relationship Management & Marketing
- HIPAA Patient Communication
- Patient Process and Flow
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Conversion Services
Support and coaching as you launch your new retainer based medical practice. Gain a complete list of the phases and steps necessary in a successful practice startup.
- Membership Design & Pricing
- Marketing Communications
- Conversion Consultation
- Training and Support for you and Staff
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Monthly Implementation Support
Hire your dream team! Let us support you from concept to completion. The team at Medicava will codify your vision and bring it to life. We do the work for you.
- Weekly strategy calls
- Full implementation
- Technology Blueprint
- Sales Support & Training
- Program Design & Pricing
- CRM Implementation
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DIY Programs
Get expert advice in an easy-to-follow online program. Go at your own pace, save money, and get the knowledge you need!
- Small one-step programs
- Full practice setup programs
- Technology Blueprint program